Refund and Cancellation:
Refund will be processed through the same mode within 10 working days. The customer can cancel the order within 2 hours after placing the order. To make changes to the size, customer need to contact the Loomful support team within 2 hours of placing the order.
Returning or Exchanging the products:
We at Loomful strive to give you a quality product of your choice. However, if you receive an incorrect/damaged product, you can mail us at firstname.lastname@example.org and mail the product to us at the following address:
25, 1st main road, Indira Gandhi street, Udaya Nagar, Bangalore 560016
Items will have to be unused and returned in their original packaging within 7 days of delivery.
You can send it back to us within 7 days of the delivery. We will either replace it with another product of the same value or offer credit on a future purchase in the form of a Loomful voucher.
You can send it back to us via a cost-effective courier company or registered post. you will have to bear the postal charges for sending your products back to us.
If you have any further questions about the return/exchange policy then please contact us at email@example.com or whatsapp us at +918277125654.