Return & Exchange


 

Refund and Cancellation:

Refund will be processed through the same mode within 10 working days. The customer can cancel the order within 2 hours after placing the order. To make changes to the size, customer need to contact the Loomful support team within 2 hours of placing the order.

Returning or Exchanging the products:

We at Loomful strive to give you a quality product of your choice. However, if you receive an incorrect/damaged product, you can mail us at connect@loomful.com and mail the product to us at the following address:

25, 1st main road, Indira Gandhi street, Udaya Nagar, Bangalore 560016

Items will have to be unused and returned in their original packaging within 7 days of delivery.

Exchange Policy:

You can send it back to us within 7 days of the delivery. We will either replace it with another product of the same value or offer credit on a future purchase in the form of a Loomful voucher.

You can send it back to us via a cost-effective courier company or registered post. you will have to bear the postal charges for sending your products back to us.
 

 

If you have any further questions about the return/exchange policy then please contact us at connect@loomful.com or whatsapp us at +918277125654.


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