Refund and Cancellation:
Refunds will be processed through the same mode within 2-4 working days. The customer can cancel the order within 4 hours after placing the order. To cancel or make changes to the size, customers need to contact the Loomful support team within 4 hours of placing the order.
Returning or Exchanging the products:
We at Loomful strive to give you the quality product of your choice. However, if you receive an incorrect/damaged product, you can WhatsApp our team at +91 822771 25654 or mail us at firstname.lastname@example.org
For replacements and refunds, send us pictures of the product showing the defects along with the original packaging images. We will either replace it with the same product or another product of the same value or we will initiate a refund.
Items will have to be unused and returned in their original packaging within 7 days of delivery.
If any product did not fit you well and you need a replacement for the same, you can contact the Loomful support team. You can send it back to us within 7 days of the delivery. We will either replace it with another product of the same value or offer credit on a future purchase in the form of a Loomful voucher.
You can send it back to us via a cost-effective courier company or registered post. you will have to bear the postal charges for sending your products back to us.
If you have any further questions about the return/exchange policy then please contact us at email@example.com or WhatsApp us at +918277125654.